SHIPPING & RETURNS
FAST SHIPPING.
EASY RETURNS.
We want you to love your Guard Up gear.
If something isn’t right, we’ll make it right.
SHIPPING INFORMATION
FAST NZ SHIPPING
We dispatch orders Monday – Friday. Most orders ship within 24 hours.
NZ WIDE DELIVERY
We deliver across New Zealand via our trusted courier partners.
TRACK YOUR ORDER
You'll receive a tracking link via email as soon as your order is on the way.
INTERNATIONAL SHIPPING
We currently ship to Australia and select countries. Rates are calculated at checkout.
| Shipping Option | Location | Estimated Delivery | Cost |
|---|---|---|---|
| Standard Shipping | NZ Urban | 2 - 4 business days | $6.99 NZD |
| Rural Delivery | NZ Rural | 2 - 5 business days | $9.99 NZD |
| Express Shipping | NZ Urban | 1 - 2 business days | $12.99 NZD |
| Free Shipping | NZ Wide | 2 - 5 business days | FREE on orders over $89 NZD |
RETURNS INFORMATION
EASY RETURNS
Changed your mind? No worries. You can return eligible items within 30 days of delivery.
CONDITION OF ITEMS
Items must be unused, unworn, in original condition and packaging with all tags attached.
HOW TO START A RETURN
Email our support team at support@yourdomain.com with your order number and reason for return.
REFUNDS
Once your return is received and inspected, we'll process your refund to your original payment method.